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        HOME >>Return / replacement service

 

    Those who order goods on this site customers, please read this note. Returns if the product page is no special provisions, will be the implementation of the following terms.


Returns standards:


"VOBAGA" commitment from the customer from the date of receipt of goods (with receipt date), within 15 days of product quality problems, product packaging intact, goods accessories, manuals, warranty cards, labels are complete, we will provide refundable cargo service. Return Time Please return the gifts together. For details, please consult "VOBAGA" Customer Service.
"VOBAGA" all sold prior to shipment of goods are subject to stringent checks to ensure that the product is accurate, complete and timely manner to reach the hands of customers. But in order to better protect your rights, please be sure to open the package when receiving inspection, if found deficient goods ①, ② damaged or defaced, ③ distribution errors, please point out your staff immediately to the distribution and commodity indicated on invoice problems found, and then immediately "VOBAGA" call center contact, such as is the case, we will be responsible for product return policy and undertake corresponding logistics costs. If you have already signed the confirmation invoice of goods (including on behalf of a sign) of commodity products, while after the "VOBAGA" customer service center shall not accept such problems.


Special Instructions:


1, product images and information purposes only. Different display for shooting light and color products may cause problems with color pictures and in-kind, all to the real product.
Not to proceed with returns the following:
1, any non-by the "VOBAGA" sale of goods;
2, has been used commodities, no quality problems do not enjoy the return, replacement provision;
3, any result of the use, maintenance, custody, force majeure caused by improper or damaged goods, do not enjoy the return, replacement provision;
4, to proceed with returns of merchandise model and "VOBAGA" vendor-specific product warranty Kanei Deng remember model or erased, not to enjoy retirement, replacement provision;
5, packaging defect, packaging accessories defects, packaging accessories, such as manuals, warranty cards and other defects in any of the above circumstances, does not enjoy the return, replacement terms.

 

 
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